Listen now!

The Lookout is your destination for change! The future of retail is changing rapidly as the COVID-19 pandemic has sped up the need for businesses to invest in technology and e-commerce to reach customers.

Listen to how Routine Natural Goods, a small business, needed to pivot quickly and amplify their online space due to COVID-19 restrictions. What lessons did they learn when they moved to e-commerce and what did it mean for this local company to move to a global marketplace?